Shipping policy

Please allow 2 days to process your order. Expect an email within  2 days to let you
know your order is on the way!

STORE PICKUP - 4 Waterlaide Rd, Hartlebury, Kidderminster DY11 7TP

Orders can be picked up daily, from 3pm. An email will be sent when your order is ready for pickup.

LOCAL DELIVERY  During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 5 miles of our shop.
If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Orders placed before 3pm during store hours [9am - 5pm] should be despatched the same day. Orders placed outside of these hours should be despatched the next day we are open. When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING  Orders are generally shipped within 2 days using Evri
Post's delivery standard is 2 - 7 days]. Flat rate shipping fee of £4.95 applies to orders shipping to Mainland UK. Optional: We do not ship outside of UK at this
time.

DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at sales@wipershop.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at sales@wipershop.co.uk